Staying Safe Online: Tips for Clients, Families and Support Workers

Staying Safe Online: Tips for Clients, Families and Support Workers

In today’s digital age, staying safe online is essential for everyone.

The internet offers wonderful opportunities for connection, learning, and entertainment, but it’s crucial to be aware of the potential risks and take steps to protect ourselves. In this blog post, we will provide simple and practical tips for our clients, their families, and support workers to navigate the online world safely.

  1. Be careful: If you get a message or request asking for personal information and it seems too good to be true, it might be a scam. Trust your instincts and be cautious.
  2. Check who it’s from: If you get a strange message, look closely at who sent it. Scammers often pretend to be real organisations, but there are usually clues that give them away, like small differences in the email or web address. Check the web address (URL) carefully for any misspellings or unusual characters. If in doubt, contact the organisation directly using official contact details from their official website or trusted sources.
  3. Protect your information: Never give out sensitive details like your card number or passwords if someone asks for them out of the blue. Legitimate organisations don’t do that.
  4. Create Strong Passwords: Use strong and unique passwords for your online accounts. A strong password consists of a combination of upper and lowercase letters, numbers, and special characters. Remember to update your passwords regularly.
  5. Use Privacy Settings: Review the privacy settings on your social media accounts and other online platforms you use (or ask a trusted person to do this for you). Adjust the settings to ensure that only trusted individuals can see your personal information and posts. Be cautious about accepting friend requests or connecting with unknown individuals online.
  6. Ask for help: If you’re not sure if a message is real or if you think it might be a scam, talk to someone you trust, like a family member or a staff member at Kurrajong. They can help you figure out what to do.

If you have any concerns about online safety please reach out to a Kurrajong employee or someone you trust.  For more information, please visit this Government website: 

We are here to support you and make sure you stay safe online.